US Customers - 2025
From 29 August 2025, the US government is introducing new import regulations that will affect all goods shipped from the UK to the United States — including purchases from our website.
These changes involve the removal of the “de minimis” exemption and the implementation of new tariffs and import taxes. This means all items imported into the US will now be subject to customs duties and taxes, regardless of their value.
What’s Changing?
Until now:
- Goods valued under $800 could enter the US duty- and tax-free under the “de minimis” rule.
From 29 August:
- All imported goods will be assessed by US Customs and Border Protection (CBP) for applicable tariffs and import taxes.
- No value-based exemptions will apply — even low-cost purchases will be taxed.
- The amount you’ll be charged will depend on:
- The product category (based on HS codes)
- The declared value of the goods
- Applicable tariff rates set by the US government
How This Affects Your Orders from Us
| Area | Impact from 29 August |
|---|---|
| Import taxes | All shipments to the US will incur taxes/duties, payable by the customer before delivery. |
| Delivery process | Customs clearance may take longer as all parcels will now be assessed. |
| Costs | The final cost of your order will increase by the applicable US import duties and taxes (calculated by US CBP, not by us). |
| Payment of fees | Your courier or customs broker will contact you directly to arrange payment before delivery can be completed. |
What We’re Doing to Help
We are:
- Ensuring all customs paperwork is fully compliant and accurate.
- Providing detailed product descriptions and HS codes to speed up clearance.
What You Can Do
- Be prepared for extra charges — these will be collected by the courier or customs before delivery.
- Respond promptly to any payment requests from your courier to avoid delays.
- Check US import tariff rates for the products you plan to buy if you want an estimate before ordering.